Need any kind of assistance with the app?

Please reach our customer support team through :

our chatting online team available from 10 am until 10 pm

or send an email to support@isteelbox.com

whats up us on 800478335269

How much does the renting fees ?

our power bank rental rates depending on the location please check from the app after scanning the qr code on the machine

How about the unlock fees to start rent process ?

there will be a 59 AED unlock fees before renting the power bank

Where should i return my power bank when i finish using it ?

You can return the power bank to any isteelbox station near to you .

if the power bank cant be returned . please reach customer support team through app live chat or in whats up (800478335269)

What are the payment method accepted by ISTEELBOX ?

We accept the following :

Credit card

Apple pay

Google pay

What is the consequence of non-returing the power bank ?

As explained through the terms and conditions .failure to return the power bank will cost you 120 AED

How much the capacity of the power bank ?

8000 mAh

What are the devices that can be charged ?

power bank have built in cable including :

Type - c

Apple lighting cable

Micro - USB

Can i use my device while charging with ISTEELBOX power bank ?

Yes ! you can use your device while charging it .